Privacy policy

Privacy Policy – Ten Twelve Watches

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from tentwelve1012.com (the “Site”), operated by Ten Twelve Watches.


1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

As you browse the Site, we also collect information about the pages you view, websites or search terms that referred you, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using:

  • Cookies (data files stored on your device)
  • Log files (IP address, browser type, timestamps, etc.)
  • Web beacons, tags, and pixels (tracking browsing behavior)

When you make or attempt to make a purchase, we collect information including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information

This is referred to as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”


2. How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Communicate with you
  • Screen for risk, fraud, or suspicious activity
  • Provide order confirmations and invoices
  • Send marketing or promotional messages (if you opt in)

We use Device Information to:

  • Improve and optimize our website
  • Analyze customer behavior and site performance
  • Support marketing and advertising efforts
  • Detect fraud and security risks


3. Sharing Your Personal Information

We share your Personal Information with third parties only as necessary to operate our business, including:

  • Shopify (ecommerce platform): https://www.shopify.com/legal/privacy
  • Google Analytics (website analytics): https://www.google.com/intl/en/policies/privacy/

We may also share information with:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and advertising platforms

We may disclose your information if required by law or to protect our legal rights.


4. Behavioural Advertising

We use your Personal Information to provide targeted advertising and marketing we believe may be relevant to you.

For more information, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may opt out of targeted advertising:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
  • Opt-out portal: http://optout.aboutads.info/


5. Do Not Track

We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.


6. Data Retention

When you place an order, we retain your Order Information for record-keeping unless you request deletion, subject to legal and operational requirements.


7. Your Rights

If you are a resident of certain regions (including the European Economic Area), you have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data

To exercise these rights, contact us at support@tentwelve1012.com.

We process your data to fulfill orders, comply with legal obligations, and pursue legitimate business interests. Your data may be transferred outside your country, including to countries such as the United States and Canada.


8. Data Security & Third Parties

Your information may be processed by trusted third-party services involved in payment processing, shipping, analytics, and marketing.

All third parties are required to handle your data securely and only for intended purposes.


9. Minors

This Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.


11. Contact Us

For questions about this Privacy Policy, please contact:

Ten Twelve Watches
Email: support@tentwelve1012.com